Privacy Policy
Last updated: September 23, 2025
This Privacy Policy describes how Hashmi Innovations ("we", "us", or "our") collects, uses, discloses, and protects information when you visit hashmiinnovations.com or use our services. We are a full-stack software and digital marketing agency providing software development, branding, web & mobile apps, e-commerce integrations, and digital marketing services.
Interpretation and Definitions
Definitions
- Account — a unique account created for you to access our Service or parts of our Service.
- Company — Hashmi Innovations , B21, Block 1 Gulshan-e-Iqbal, Karachi.
- Cookies — small files placed on your device to store preferences and improve site experience.
- Personal Data — information that identifies or can reasonably identify you.
- Service — the website, applications, and any services provided by Hashmi Innovations via the Site.
- Service Providers — third-party companies that perform services on our behalf (hosting, analytics, payments, email, etc.).
Information We Collect
Information You Provide
When you contact us, sign a proposal, register for an account, request a quote, or purchase services we may collect:
- Contact information (name, company, email, phone)
- Billing information (invoicing details, billing address) is securely processed via third-party payment providers.
- Project information and files you share with us (briefs, content, logos, product data, credentials for integration when needed)
- Communications you send to us (support requests, emails, attachments)
Automatically Collected Information
We automatically collect Usage Data when you visit or interact with the Site, including IP address, browser type, pages visited, referring/exit pages, timestamps, and device information. This helps us operate, secure, and improve the Site and services.
Third-Party and Integrations
We may receive information from third-party services you connect to the Site or that we use to provide services (for example, analytics platforms, marketing platforms, client platforms such as Shopify/WooCommerce when integrating e-commerce stores, or social login providers). Any data collected through these providers is subject to their privacy policies and to the permissions you grant. When we use or integrate with a third-party platform as part of a client project, data may be processed on your behalf or transferred between systems as required to deliver the service.
How We Use Your Information
- To provide and maintain services: execute project work, host client deliverables, deploy software, and offer ongoing support and maintenance.
- To communicate: respond to inquiries, send invoices, scheduling information, and project updates.
- For billing and payments: process invoices and payments (through third-party processors where applicable).
- To improve our Site & services: analyze usage trends, fix issues, and measure marketing performance.
- For marketing (optional): with your consent we may use your contact details to send newsletters, offers, or case studies; you may opt out at any time.
- Portfolio & case studies: with client consent (or where permitted by contract), we may feature high-level descriptions, images, or screenshots of completed work in our portfolio. If you prefer not to be listed, notify us in writing and we will respect that request or include nondisclosure in the contract.
Legal Basis for Processing (where applicable)
If you are an EU resident or other region with data protection laws, our legal bases for processing may include performance of a contract, compliance with legal obligations, consent (where requested), and our legitimate interests (to operate, secure, and improve our services). Where consent is required, we will request it separately.
Sharing Your Information
We may share Personal Data with:
- Service Providers who perform services on our behalf (hosting, analytics, payment processors, email delivery, CRM vendors).
- Affiliates and subcontractors engaged to perform work on client projects (subject to confidentiality agreements).
- Legal authorities when required by law, or to protect rights, safety, or property.
- Potential buyers or participants in a business transfer (e.g., merger, acquisition) — we will notify impacted users where required by law.
Cookies & Tracking
We use cookies and similar tracking technologies to operate the Site and improve your experience. This may include essential cookies (required for site operation), preference cookies, analytics cookies, and marketing cookies. You can control cookie settings through your browser and any cookie-consent mechanism presented on the Site. For details on the cookies we use, we keep a Cookies section in this Policy and our Cookie Policy page.
Analytics and Advertising
We may use third-party analytics and advertising services (for example, Google Analytics, marketing pixels, and similar tools) to measure and improve our marketing and Site performance. These services may collect device and usage information; refer to their privacy policies for opt-out options. (If you want, we can add an explicit list of analytics and ad tools you use here.)
Data Retention
We retain Personal Data as long as necessary to fulfill the purposes described (project delivery, billing, legal obligations, dispute resolution). For client project files we typically retain data for the project duration and a reasonable period afterward unless the contract specifies otherwise. If you request deletion, we will evaluate the request and remove data that we are not required to retain by law or contract.
Security
We use commercially reasonable administrative, technical, and physical safeguards to protect Personal Data from unauthorized access, disclosure, and misuse. No internet transmission or storage is 100% secure, so we cannot guarantee absolute security.
International Transfers
Because we operate internationally and use global service providers, your information may be transferred to and processed in countries with different data protection laws than your country. We will take reasonable steps to protect your data and comply with applicable transfer requirements.
Your Rights
Depending on your jurisdiction, you may have rights such as access, rectification, deletion, restriction of processing, objection, and data portability. To exercise your rights, contact us at the address below. We will respond in accordance with applicable law.
Children's Privacy
Our Service is not directed at children under 13. We do not knowingly collect Personal Data from children under 13. If we learn that we have collected such information we will take steps to delete it. For contracting purposes, clients and authorized users should be at least 18 years of age or have appropriate legal authority to enter into agreements.
Third-party Links
The Site may contain links to third-party websites and services. We are not responsible for their privacy practices — review their privacy policies before sharing personal information.
Changes to This Policy
We may update this Policy from time to time. We will post the updated Policy on the Site with a revised "Last updated" date. If a change is material, we will make reasonable efforts to notify you (for example via email or prominent notice on our Site).
Contact Us
If you have questions, requests, or concerns about this Policy or your data, contact:
- Email: info@hashmiinnovations.com
- Phone: +92 335 5779111
- Address: B21, Block-01, Gulshan-e-Iqbal, Karachi, Sindh, Pakistan
- Contact page: https://hashmiinnovations.com/contact